Customer Service
Standard services:
- Dedicated personal account handlers
- Integrated field and telesales teams
- Knowledgeable and friendly staff
- Weekly newsletters/new releases information
- Newsletters/solicitation information on upcoming products
- Promotional items/programs and POS material
- Weekly special offers
- Next day delivery throughout the UK
- Express delivery throughout Europe
To this end Esdevium actively:
- Sources the latest products
- Maintains a full range of in-print items
- Provides competitive pricing
- Liaises with suppliers to create promotional programs
- Arranges product adverts and editorial in leading magazines
- Supports and facilitates organised play and conventions